DealerRater - Car Dealer Reviews, Car Dealer Directory, Vehicles For Sale, Vehicle Recalls (2024)

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Showing 212 reviews

June 14, 2024

SALES VISIT - NEW

Herman was very helpful in my car buying decision. He explained all the features and was very attentive and took mental notes on what i liked. He kept me informed of the delivery process and on the da He explained all the features and was very attentive and took mental notes on what i liked. He kept me informed of the delivery process and on the day i picked up my car, he was just as excited as i was! I would recommend Herman to anyone! More

by ch0261

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

Dave Lee

5.0

This rating includes all reviews, with more weight given to recent reviews.

Herman McCrae

5.0

This rating includes all reviews, with more weight given to recent reviews.

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June 14, 2024

SALES VISIT - NEW

This is the second new car that I have purchased from Mercedes Benz of Athens. Because the excellent service that I received on the first car purchase, service and maintenance, etc., there was no questio Mercedes Benz of Athens. Because the excellent service that I received on the first car purchase, service and maintenance, etc., there was no question of where I would go to find my new car. This time, I had the opportunity to work with Herman and his level of service blew me away! He took time to listen to what I was looking for, made great recommendations as we walked through all the details, and then helped me build my dream car. The car had to be built in Germany and throughout the building process, he kept me fully updated. He did the same when the car was shipped. When my car arrived, he made the experience incredibly meaningful. He also took the time to show me how everything worked. His level of service is simply outstanding. I would highly recommend coming to this dealership for your next car and asking for Herman, because you definitely want him to be the one to help you. More

by Mprat

Recommend Dealer

Yes

Employees Worked With

Herman McCrae

5.0

This rating includes all reviews, with more weight given to recent reviews.

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Helpful 0

June 06, 2024

SALES VISIT - USED

Mercedes Benz of Athens's team went above and beyond ensuring I had the best car buying experience possible! From the moment I walked in, I was treated like royalty. The process was easy and exciting. H ensuring I had the best car buying experience possible! From the moment I walked in, I was treated like royalty. The process was easy and exciting. Huge shout out to Jacob, Curtis, Pamela, and the rest of the team for helping me get my dream car. I would definitely recommend them to anyone in the market, and I’ll for sure be back in the future if the need arises! More

by Lindsey

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

Pamela Sandie

5.0

This rating includes all reviews, with more weight given to recent reviews.

Jacob Youngblood

5.0

This rating includes all reviews, with more weight given to recent reviews.

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June 05, 2024

SALES VISIT - NEW

Thank you John for yet another seamless purchase! I appreciate your dedication in finding me the exact car I wanted, though not an easy task!! The car was EXACTLY as I described, delivered within I appreciate your dedication in finding me the exact car I wanted, though not an easy task!! The car was EXACTLY as I described, delivered within a week, and practically drove itself home!!Thank you for all you do for us. More

by Georgiagirl2020

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Employees Worked With

John Ledford

5.0

This rating includes all reviews, with more weight given to recent reviews.

Sam Escobar

5.0

This rating includes all reviews, with more weight given to recent reviews.

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Helpful 0

May 24, 2024

SALES VISIT - USED

We had an excellent experience with Robert. He was knowledgeable, professional, and made the car-buying process smooth and enjoyable. Everyone was helpful and very courteous. He was knowledgeable, professional, and made the car-buying process smooth and enjoyable. Everyone was helpful and very courteous. More

by Kangjo108

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

Robert Henderson

5.0

This rating includes all reviews, with more weight given to recent reviews.

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Helpful 0

May 20, 2024

SALES VISIT - NEW

Thank you so very much Michael! You were absolutely amazing, thoroughly informative, knowledgeable, and excellent the entire experience! I'm enjoying my 2024 GLE350 greatly! We are You were absolutely amazing, thoroughly informative, knowledgeable, and excellent the entire experience! I'm enjoying my 2024 GLE350 greatly! We are very grateful and thankful for your leadership on this purchase. Thank you for extending your support and assistance to us. Again, thank you for the amazing experience at Mercedes Benz of Athens! More

by DeeWolfe

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Michael Hibbert

5.0

This rating includes all reviews, with more weight given to recent reviews.

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

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May 22, 2024 -

May 22, 2024 -

Mercedes Benz of Athens responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Athens. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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Helpful 0

May 18, 2024

SALES VISIT - USED

Everyone I encountered in the sales department was so wonderful and attentive. Michael Hibbert was an absolute joy to purchase my car from. He really understood and implemented all my needs for a vehic wonderful and attentive. Michael Hibbert was an absolute joy to purchase my car from. He really understood and implemented all my needs for a vehicle. What started out for me as a daunting chore, he turned into a delightful endeavor. He even called to ask how the ride home was for me and that I made it home safe! I know he will always be my first call for any future car purchases! Thank you Mercedes Benz of Athens, and my new friend Michael Hibbert!! More

by JHodges

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Michael Hibbert

5.0

This rating includes all reviews, with more weight given to recent reviews.

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

Pamela Sandie

5.0

This rating includes all reviews, with more weight given to recent reviews.

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May 20, 2024 -

May 20, 2024 -

Mercedes Benz of Athens responded

Hi Jhodges, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Athens and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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Helpful 0

May 14, 2024

SALES VISIT - NEW

My wife and I have been exceptionally pleased with all the aspects of this dealership. I own a retail service company so I know a little bit about customer service and the guys at Mercedes Benz of Athens the aspects of this dealership. I own a retail service company so I know a little bit about customer service and the guys at Mercedes Benz of Athens certainly hit the mark. More

by dkesler

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

Robert Henderson

5.0

This rating includes all reviews, with more weight given to recent reviews.

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May 15, 2024 -

May 15, 2024 -

Mercedes Benz of Athens responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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Helpful 0

May 12, 2024

SALES VISIT - NEW

I actually had to make my deposit and everything remotely. Mercedes of Athens helped me in every way to secure and purchase the dream vehicle for my mother. I am so grateful for their efforts remotely. Mercedes of Athens helped me in every way to secure and purchase the dream vehicle for my mother. I am so grateful for their efforts More

by Markdozier735

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sam Escobar

5.0

This rating includes all reviews, with more weight given to recent reviews.

Shane McCarty

5.0

This rating includes all reviews, with more weight given to recent reviews.

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

Pamela Sandie

5.0

This rating includes all reviews, with more weight given to recent reviews.

Iyana Garcia

5.0

This rating includes all reviews, with more weight given to recent reviews.

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May 14, 2024 -

May 14, 2024 -

Mercedes Benz of Athens responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Helpful 0

May 07, 2024

SALES VISIT - USED

Michael was great. He helped me and communicated with me every step of the way! Mercedes of Athens is a top notch dealership with top notch people He helped me and communicated with me every step of the way! Mercedes of Athens is a top notch dealership with top notch people More

by Freddy B Calhoun

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Michael Hibbert

5.0

This rating includes all reviews, with more weight given to recent reviews.

Curtis R. Caldwell

5.0

This rating includes all reviews, with more weight given to recent reviews.

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May 09, 2024 -

May 09, 2024 -

Mercedes Benz of Athens responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Athens. We hope you have a great day!

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Helpful 0

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